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Q: What is Electronic Bill Pay?

Q: How do I get started?

Q: How soon can I start making payments?

Q: Is there anyone I cannot pay through Electronic Bill Pay?

Q: Should the processing date I give be the date the payment is actually due?

Q: How far in advance can I schedule a payment?

Q: How soon are funds actually taken out of my account?

Q: What happens if I don't have enough money in my account to cover a bill payment?

Q: What is the difference between a variable/single bill payment and a recurring payment?

Q: When and how are my payments delivered and how can I ensure that my payee receives my payment by the due date?

Q: Why does it take up to five business days for payments?

Q: How close to the original payment date can I change or cancel a bill payment?

Q: What should I do if a payee has not posted my payment?

Q: How do I add more payees?

Q: What do I do with the payment coupon book stub?

Q: How can I prove payments and transfers were made?

Q: How do I pay for my Electronic Bill Pay service?

Q: What if I have a question and want to talk to a real person?

Q: How can I be sure no one else can access my bill paying service?

Q: If a subscriber asks a bank employee, "How secure is the Bill Pay Process," this is the answer you should give them:

Q: If I currently have an automatic debit for a bill coming out of my checking account, should I cancel this debit and use my new bill pay program?

Q: How can I cancel my Electronic Bill Pay service?

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Click on any question to see to the appropriate answer.

 

Q: How do I apply for an Online Banking account?

Q: How much do Online Banking and Bill Pay cost?

Q: Once I apply for Online Banking, which of my accounts will I be able to view online?

Q: What if I have a question about my account?

Q: How safe is my account information with Online Banking?

Q: Where can I find more information about security?

Q: How can I make sure I am following the proper security measures online?

Q: How does Online Banking work?

Q: How do I access my account for the first time?

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